Monday, July 6, 2015

Udemy Mobile App: Searching for an instructor's course is impossible

Udemy Mobile App Search By Instructor Name
Search results, first page
Little while ago I asked my respected friend, top Udemy instructor Len Smith to share a coupon code of his course (How To Make Talking Head Videos with Ease). He being a generous gentleman created a coupon specially for me and sent me the link.
My laptop was turned off so I thought maybe I could join the course through my iPhone.


Searching for instructor

I opened Udemy smart phone app and searched for "Len Smith".
Udemy Mobile App Search By Instructor Name
Search results, going deep
First few items of the list that showed up were Len Smith's courses, but the one I was looking for was not included. I kept swiping down, but I couldn't just find the course I needed. Instead, courses by other instructors kept showing up as I went deeper.

Before I proceed further, I must say this post won't be all about bad things, I will put some actionable items by the end of this post.


 

How would I perform the same action Udemy website?

When searching on Udemy website, I would click any Len Smith course and then click his photo, another small pop-up would show up. I would click it and reach Len's profile page. From that page I will be able to click any of his courses. The pop-up in the middle is kinda extra, but still the overall process is simple.

What happened when I clicked "Instructor" tab on Udemy mobile app?

Blank instructor page
Nothing happened, the page remained blank. I would expect to see instructor bio text and perhaps a list of courses. Maybe its just a bug in Udemy app.

Searching by course name

Good courses
Guess what, it didn't work either. A lot of courses including some interesting ones by other top instructors like Alun Hill were shown, but I was not looking for those.

Enough problems, I better put forward a few solutions I believe.

...
...

Search by exact instructor name

  • A user comes to Udemy.com
  • In the search text box, she provides some text and hits search
  • The Udemy system checks if this is an exact instructor name
  • If that's the case, it will return a full list of searched instructor's courses.
  • A link to similar courses or similar instructors can be tucked on screen as well.

Search by URL

A user comes to Udemy.com
  • In the search text box, she provides some text and hits search
  • The Udemy system checks if it starts with http://
  • If that's the case, it will run a search on course URLs
  • The system will strip any coupon codes or tracking information before searching the database
  • Exact course will be shown on screen
  • A link to similar courses or similar instructors can be tucked on screen as well.

Hire Me!

Remember the $65 Million headline, the cash Udemy raised recently? I am an expensive professional but with that kind of money they can hire me for a couple hundred years!
Udemy can dive into the professionals acting as instructors and ask them for (paid) help. These people got excellent knowledge of Udemy product, I'm sure these people can contribute a lot to make Udemy a better course market.